Privacy Policy
Last updated: February 2026
1. Information We Collect
We collect the following types of information when you use our website:
- Personal Information: Name, email address, phone number, shipping address, and billing information provided during account creation or checkout.
- Order Information: Products purchased, order history, and payment details (processed securely through Ziina).
- Usage Data: Browser type, IP address, pages visited, and time spent on our site, collected automatically through cookies and analytics tools.
2. How We Use Your Information
- To process and fulfill your orders
- To communicate with you about your orders, promotions, and updates
- To improve our website and customer experience
- To comply with legal obligations and age verification requirements
- To prevent fraud and maintain security
3. Payment Security
All payments are processed through Ziina, a trusted UAE-based payment processor. We never store your full credit card details on our servers. All transactions are encrypted using industry-standard SSL/TLS technology.
4. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Shipping carriers: To deliver your orders
- Payment processors (Ziina): To process your payments securely
- Legal authorities: When required by law or to protect our rights
5. Cookies
We use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can disable cookies in your browser settings, but some features of the website may not function properly.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and personal data
- Opt out of marketing communications at any time
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at info@nicotineus.com.